TurboLead Terms of Service

1. Agreement to Terms

By creating an account, accessing, or using TurboLead, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, do not use the platform.

2. Service Description

TurboLead provides workflow software for lead management, outbound call operations, call tracking, and related automation support for outreach operations across multiple industries (for example insurance, cleaning services, real estate, and home services). TurboLead is a software platform and does not provide legal, tax, business, or compliance advice.

3. Eligibility and Account Responsibilities

You represent that you have authority to bind yourself and, where applicable, your organization to these Terms. You are responsible for all activities under your account, maintaining credential security, and promptly notifying TurboLead of unauthorized use.

4. Lawful Contact Basis and Consent Confirmation

As a condition of onboarding and use, you must confirm and warrant that for every contacted lead you have either:

• valid, lawful consent for contact; or
• a lawful established business relationship that permits contact under applicable law.

You are solely responsible for obtaining, maintaining, and proving consent or other lawful basis for contact. TurboLead may suspend or terminate access for suspected unlawful outreach.

5. Compliance Obligations

You agree to comply with all applicable federal, state, and local laws, regulations, and industry rules related to calling, messaging, recording, privacy, data protection, and marketing communications, including but not limited to do-not-call obligations and telemarketing restrictions where applicable.

6. Prohibited Use

You may not use TurboLead for unlawful, fraudulent, deceptive, abusive, harassing, or unauthorized activity. You may not upload data you do not have rights to use, attempt to bypass security controls, reverse engineer the service, or interfere with service operations.

7. User Data and Content

You retain responsibility for lead data, scripts, and operational content you submit. You represent that you have all necessary rights and permissions to provide that data. You grant TurboLead a limited license to process your data solely to provide and improve the service.

8. Third-Party Services

TurboLead may integrate with third-party services (including telephony, AI, hosting, and messaging providers). Your use may also be subject to those providers' terms. TurboLead is not responsible for third-party outages, errors, policy changes, or independent actions.

9. Fees, Billing, and Usage Costs

If applicable, you agree to pay all fees and usage charges associated with your account, including pass-through costs from third-party providers used in connection with your operations. Charges may vary based on volume, duration, and provider pricing changes.

10. No Warranty

TurboLead is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. TurboLead does not guarantee any specific business outcome, lead conversion, or uninterrupted service availability.

11. Limitation of Liability

To the maximum extent permitted by law, TurboLead and its owners, officers, employees, contractors, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or reputational harm arising from or related to your use of the platform.

To the extent liability cannot be excluded, TurboLead's aggregate liability is limited to the amount you paid to TurboLead in the 3 months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless TurboLead and its owners, officers, employees, contractors, and affiliates from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• your data, scripts, and lead sources;
• your contact practices, consent failures, or legal noncompliance;
• your breach of these Terms;
• your misuse of the platform.

13. Suspension and Termination

TurboLead may suspend or terminate accounts at any time for suspected violations, legal risk, security concerns, payment failures, abuse, or misuse. Upon termination, your right to use the service ends immediately.

14. Modifications to Service or Terms

TurboLead may modify the service or these Terms from time to time. Continued use after updates constitutes acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by applicable laws of the controlling jurisdiction chosen by TurboLead, without regard to conflict of law principles. You agree to resolve disputes in the designated courts of that jurisdiction unless otherwise required by law.

16. Entire Agreement and Severability

These Terms constitute the entire agreement between you and TurboLead regarding platform use. If any provision is found unenforceable, the remaining provisions remain in full force and effect.

17. Contact

For questions regarding these Terms, contact TurboLead support through your official account channel.