TurboLead Privacy Policy

1. Overview

This Privacy Policy explains how TurboLead collects, uses, stores, and safeguards information in connection with the TurboLead platform. TurboLead supports outreach operations across multiple use cases, including insurance, cleaning services, real estate, and home services.

2. Information We Process

• Account information such as usernames and authentication data.
• Operational data such as lead records, call metadata, and workflow activity.
• Technical data such as IP addresses, browser details, and service logs.

3. Purpose of Processing

We process data to provide the service, maintain security, troubleshoot issues, monitor platform performance, support users, and improve product quality.

4. Lead Data and Compliance Responsibility

You are responsible for ensuring that any lead data uploaded to TurboLead is lawfully obtained and lawfully used. You represent and warrant that you have appropriate consent or legal basis for outreach activities.

5. Third-Party Processors

TurboLead may rely on third-party providers for infrastructure, telephony, AI processing, and messaging. Data shared with these providers is limited to what is needed to operate the service.

6. Data Retention

We retain data for as long as reasonably necessary to provide services, maintain operational integrity, comply with legal obligations, and resolve disputes.

7. Security

TurboLead applies administrative, technical, and organizational safeguards intended to protect information. No system can guarantee absolute security, and users are responsible for securing account credentials.

8. Policy Changes

We may update this policy over time. Continued use of TurboLead after updates indicates acceptance of the revised policy.

9. Contact

For privacy-related requests, please use the contact details on the Contact page.